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Home  /  FAQs

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Home  /  FAQs

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Frequently Asked Questions

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We’ve put together some answers to the most frequent questions our customers have asked us. If you can’t find the information you are looking for, please contact us.

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Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

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All our parcels are sent next day delivery by DPD Local. You can choose at checkout:

Ireland/Northern Ireland two-day DPD delivery £26.99

Next day DPD anytime £6.99

Next day DPD before 12 noon £26.99

Next day DPD before 10.30am £30.99

Saturday DPD £19.99 

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All orders placed before 4.00pm will be dispatched the next working day.

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During checkout, you will be able to upload a copy of your prescription 

– Alternatively, you can email it to prescriptions@elitedirectpharma.co.uk, with your order number (shown on your order confirmation email) in the subject 

– WhatsApp a picture of your prescription to 07724164380

If you don’t send us your prescription, we won’t be able to dispatch your items.

You must post all original private prescriptions to the following address within 72 hours of placing an order:

Elite Direct Pharma

Unit 8,

Guardian Point,

Guardian Street,

Warrington,

WA5 1SJ.

 

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We are a UK registered company and all transactions are in GBP (British pound sterling – £).

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All of our prices are exclusive of VAT (20%)

If an order is followed with a prescription, no VAT will be charged. Any orders without prescription (not including POMS) 20% VAT will be need to be paid in order for your order to be dispatched.

 

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Didn’t Answer Your Question?

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If you can’t see any answers to your questions please get in touch below

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